With the Travelers Auto and Home Insurance Program for Pioneer members you could save hundreds* and get access to these great benefits:

• Pioneer member discount on auto, home, condo and renters insurance
• Additional money saving discounts on Auto Insurance like multi-policy
• Free, no-obligation quotes from licensed insurance representatives by phone or online
• Easy payment options, including electronic funds transfer (EFT)
• 24/7 claim reporting and customer service

Beyond special savings for members, Travelers offers coverage options and packages designed to meet members’ individual needs. Even if you recently renewed your policy, request a quote. You can switch at any time and could be entitled to a refund of your unused premium.

Get a Quote or call 1-888-571-1695 to see how much you could save.

*Average auto savings is based on new auto policyholders and average home savings is based on new home policyholders country wide who reported savings to the Travelers Call Center in 2021. Individual savings may vary. Savings are not guaranteed.

Coverages, discounts, special program rates or savings, billing options, and other features are subject to availability and individual eligibility. Not all features available in all areas. Other terms, conditions or exclusions may apply. In FL: Homeowners insurance is not currently offered for new business.

Insurance is underwritten by The Travelers Indemnity Company or one of its property casualty affiliates, One Tower Square, Hartford, CT 06183. In TX: Automobile insurance is offered through Travelers Texas MGA, Inc. and underwritten by Consumers County Mutual Insurance Company (CCM). CCM is not a Travelers Company. Home insurance is underwritten by Travelers Personal Insurance Company. In CA: Automobile insurance is underwritten by Travelers Commercial Insurance Company, Certificate of Authority #6519, State of Domicile: CT; or Travelers Property Casualty Insurance Company, Certificate of Authority #6521, State of Domicile: CT. Homeowners insurance is underwritten by The Standard Fire Insurance Company, Certificate of Authority #3545, State of Domicile: CT. In WA: Automobile insurance is underwritten by The Standard Fire Insurance Company. Homeowners insurance is underwritten by Travelers Personal Insurance Company. All underwriting companies in CA and WA listed above are located at One Tower Square, Hartford, CT 06183.

© 2023 The Travelers Indemnity Company. All rights reserved. Travelers and the Travelers Umbrella logo are registered trademarks of The Travelers Indemnity Company in the U.S. and other countries.

An Offer for Our Greatest Assets... Members Like You.

Pioneer is committed to providing financial products and services to meet the needs and goals of each of our members. As one of our valued members, the following insurance plan is available to you to help protect your family when they need it most.

Accidental Death & Dismemberment (AD&D) Insurance

Our Gift To You: $1,000 of AD&D Insurance – At No Cost To You!

• Up to $300,000 of Additional Coverage also available at affordable group rates
• Family coverage
• Online activation
• No medical exam, no health questions
• Guaranteed Acceptance for eligible members
• Activate $1,000 of no cost to you AD&D insurance
• Enroll in additional AD&D insurance
• Download printable change forms (including beneficiary change forms)
• Learn detailed plan information including: plan features, rates, eligibility, renewability, limitations and exclusions

Enroll Online

Or call Franklin Madison, the plan administrator, at (877) 309 - 6576, Mon-Fri, 9am to 5pm ET.

The insurance offered is not a deposit and is not federally insured by NCUA. The insurance is not guaranteed by Pioneer nor an obligation of Pioneer. The insurance may lose value.

During a visit to the hospital, your only concern should be getting better. Sadly, hospital visits, whether it’s an hour in the ER or a week in a bed, can get expensive, meaning you might be more worried about money rather than healing.

Pioneer members have access to a Hospital Accident Insurance Plan (HAP) that can supplement your current health insurance. HAP pays you cash for every day you spend in a hospital that is due to a covered accident.

The cash benefits of HAP includes:

• Pays $900 per day for each day of hospitalization - up to 365 days for any one injury
• Benefit is doubled to $1,800 for each day in Intensive Care Unit (ICU)
• Pays $450 for hospital emergency room as outpatient visit within 72 hours of the accident

The really useful part of the HAP payout? It’s your money, meaning you can use it for whatever you want. That can include paying for groceries, medical bills, or put it back into your savings.

To learn more, call 1-877-517-0555 to connect with an agent and see how a hospital accident insurance plan can work for you.

The insurance offered is not a deposit and is not federally insured by NCUA. The insurance is not guaranteed by Pioneer nor an obligation of Pioneer. The insurance may lose value.

Pioneer has teamed up with MedicareCU to provide no-cost education and services regarding Medicare and Individual/Family health insurance to our members.

Who They Are

MedicareCU is an independent insurance agency working to provide education, Medicare and Individual/Family health insurance plans, and services to credit union members.

What They Do: Medicare

MedicareCU is here to guide you down the path of Medicare. As a member of Pioneer, you have access to a no-cost, no-obligation consultation with a licensed insurance agent that works with Medicare plans and Individual/Family health insurance plans. They want to make sure that you know your health insurance options and how to maximize them. Here are some of the things you’ll go over when you meet with a Medicare insurance agent:

• Are your medications covered?
• Can you continue to see your current physicians?
• What are your monthly premiums?
• What is your cost share for healthcare services?
• What is a Medicare Advantage and how do they work?
• What is a Medicare Supplement and how do they work?
• What is a Medicare Prescription Drug plan and how to they work?
• Do I qualify for any subsites for my individual or family health insurance?

How to Get Started

If you are interested in meeting with an insurance agent to start planning for Medicare or Private Health Insurance and any questions, reach out to one of the following:

Barbara Moxley- Independent Insurance Agent
babara@medicarecu.com 
Pioneer Phone Number: (208) 587-3304
To Text Barbara: (208) 504-1881

Shop Medicare Plans Schedule Appointment

By contacting our team, you will be scheduled to speak with a licensed insurance agent for Medicare assistance. This service is not affiliated with any government agency. You will not be charged for this information, no cost no obligation, Not affiliated with any government agency. Information provided by Pioneer Federal Credit Union in partnership with MedicareCU. By calling this number you may be contacted by a licensed insurance agent to discuss Medicare products.

By texting this number, I am providing express consent to receive marketing communications via automated telephone dialing systems, artificial or pre-recorded voices, emails, live phone calls, pre-recorded calls, postal mail, text messages via SMS or MMS, and other forms of communication regarding offers of Medicare Supplement, Medicare Advantage, Part D or other products from the agent/Company and/or one or more of its marketing partners to the number(s) and/or email I provide, including a mobile phone, even if I am on a state or federal Do Not Call and/or Do Not Email registry. The list of marketing partners may change. I understand that my consent to receive communications is not a condition of purchase and I may revoke my consent at any time by contacting the agent/Company.

We don’t offer every plan available in your area. Any information we provide is limited to those plans we offer in your area. Please contact Medicare.gov or 1-800-Medicare to get information on all of your options.

Partnering with LifeHelp, Pioneer can now help members find an affordable and reasonable life insurance for themselves and their family. With group term life insurance, your rates stay low for under $100K worth of coverage. 

Life insurance can help your loved ones keep financial stability and help with:

• Covering funeral costs and final medical bills
• Continue living in their home
• Paying off outstanding debts and bills
• Providing a financial safety net for your family

How LifeHelp Can Assist You

Picking the right life insurance plan is not simple, but LifeHelp's agents can make it easier. They'll conduct a thorough need analysis, shop different carriers, provide quotes and take applications - all at no cost for you. They can also provide online support for those that want to do their own research.  

Ready to learn more? Members can call LifeHelp at 1-800-345-4543, Monday thru Friday 6 AM to 3 PM PST or email them at MemberService@LifeHelp.com.

The insurance offered is not a deposit and is not federally insured by NCUA. The insurance is not guaranteed by Pioneer nor an obligation of Pioneer. The insurance may lose value.

Medical insurance is useful for keeping a majority of health bills away in case of a hospital stay, but there is likely some bills that aren’t covered. On top of that, you need to pay for everything else in life too.

Pioneer members have access to a Recuperative Care Plan that can add supplemental health insurance coverage. You can get paid directly for every day you spend in a hospital, either for an injury or sickness.

The cash benefits of a Recuperative Care Plan includes:

• Pays $200 a day for sickness recuperation in the hospital
• Pays $400 a day for approved injury recuperation in the hospital

The great part: this money goes straight to you, meaning you can use it to cover whatever bills you have.

To learn more, call 877-629-6037 to connect with an agent and see how a Recuperative Care Plan can work for you.

The insurance offered is not a deposit and is not federally insured by NCUA. The insurance is not guaranteed by Pioneer nor an obligation of Pioneer. The insurance may lose value.

In maintaining a great relationship with our members, Pioneer Federal Credit Union wants to ensure that you and your money are protected. That's why we offer optional Term Life and Disability Loan protection.

Term Life Protection

Term life protection pays off the member's outstanding loan balance if he/she dies during the term of the loan. Single or joint coverage is available. With Term Life protection you won't burden family members with the responsibility of your obligations during such a difficult time.

Disability Protection

Disability protection makes your monthly loan payments should you become temporarily or permanently disabled due to sickness or accident. You can rest comfortably knowing your obligations are being met and your credit rating remains in good standing.

Involuntary Unemployment Protection

Losing your job unexpectedly can put you in a difficult situation, especially if you have outstanding loans. This protection can cover your payments for a set period of time during which you can find new employment.

For more information, contact one of our Financial Solutions Specialists at 208-587-3304 or visit your local branch.

The insurance offered is not a deposit and is not federally insured by NCUA. The insurance is not guaranteed by Pioneer nor an obligation of Pioneer. The insurance may lose value.

GAP Protection is a must have in today's world. Pioneer's GAP Protection is simple…GAP Protection will pay the difference between your primary insurance settlement and the payoff on your auto loan lease if your vehicle is stolen or damaged beyond repair.

Give yourself peace of mind, financial stability and the ability to finance or lease a new car with GAP coverage. Up to 150% Max LTV% (MSRP/NADA) will be covered. GAP is fully refundable if you cancel the protection within the first 60 days of your loan closing. To enroll today, please contact one of our member services representatives at 208-587-3304 or visit one of our locations.

GAP Protection does not eliminate need for automobile insurance policy. Some Restrictions do apply.

Receive your GAP Quote

The insurance offered is not a deposit and is not federally insured by NCUA. The insurance is not guaranteed by Pioneer nor an obligation of Pioneer. The insurance may lose value.

Don't be left unprotected...The average family drives 18,000-20,000 miles per year. In this amount of time, your vehicle may be out of manufacturer's warranty in less than 2 years. Don't let the mechanics of your vehicle go unprotected during this critical period of ownership. Mechanical Breakdown Protection is just what it sounds like, protection of your engine, transmission, air conditioning, electrical system and much more. You may even be eligible for bumper to bumper protection. Take advantage of additional benefits such as vehicle rental, towing and trip intervention, tire and lockout service.

For more information, contact one of our member service representatives at 208-587-3304 or visit one of our convenient locations.

Mechanical Breakdown Quote

The insurance offered is not a deposit and is not federally insured by NCUA. The insurance is not guaranteed by Pioneer nor an obligation of Pioneer. The insurance may lose value.

Identity theft is a constant threat for everyone. Most people assume that it could never happen to them, until it does. Anybody could become a victim, and that's why Pioneer has put in place additional measures to safeguard your account and our financial institution. That means your accounts are safe from the effects of identity theft, including credit report fraud and other types of account fraud.

Fully-Managed Identity Recovery - How It Works
 

If you or a family member suspects identity theft of any kind, from a missing or stolen credit card to a dangerous data breach, Pioneer has you covered. Simply contact Pioneer, and a representative will verify your information and securely submit your case to a Personal Recovery Advocate. 

Our trained and certified identity restoration professionals can take the following steps to help you and your loved ones, depending on your unique identity theft situation.

• Assist you with the placement of fraud alerts at the three major credit bureaus
• Provide access to credit reports from all three bureaus and review the reports with you to identify fraudulent activity
• Assist you in completing an Identity Theft Affidavit and Declaration of Fraud to establish your rights as a victim
• Activate credit monitoring during your recovery to help you watch for additional signs of abuse
• Contact the Social Security Administration, U.S. Postal Service, Department of Motor Vehicles, etc. as application, to address any misuse of official documentation of your identity
• Research and document all fraudulent transactions and false accounts or contracts signed with creditors, banks, utility companies, leasing agents, medical facilities, etc
• Follow up to make sure all wrongful activity is reversed and removed from your records
• Work with local and federal law enforcement to try to stop the criminal or criminals who are using your identity
• Activate other members of the recovery team to assist when necessary, including professional investigators and legal advisers. Click here for a general overview of this process
• Provide 12 months of follow-up after your recovery is complete - to be sure you stay recovered

To offset the cost of security measures, a service charge of $1.99 per month will be debited from your checking account to fight identity theft and fraud. It will appear on your statement as "ID Theft Protection."

If you have any questions about how this fee pertains to you or your account, please visit your local branch or call us at (208) 587-3304. To review our terms for identity recovery services, click here.