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STARR Virtual Assistant

Introducing Starr!

Meet Starr, your digital friend who will help answer all your banking questions in real time! 

Don’t put your day on hold. Just chat with Starr, our skilled digital banker—so you can get real-time answers to your financial questions.

Starr can provide quick answers to frequently asked questions, location information, general information about Pioneer Federal Credit Union products and services, and other banking topics you’d like to know about. 

How Starr Can Help You

  • Check account balance
  • Check loan balance
  • Confirm the last 5 deposits made (up to 30 days)
  • Provide routing number
  • Transaction activity (last 5 transactions - up to 30 days)
  • ATM locations
  • Branch information (e.g. hours, locations, closures)
  • Schedule virtual or in-branch appointments
  • And Much More!